Singing the blues?

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Getting Bugged?

Patients first. Patients are a priority in every practice, in fact, they are the purpose. So why don't doctors pay closer attention to patient complaints? The top three complaints all have to do with time and these issues can be solved.

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Collections rule the day

It doesn't matter how busy you are if production doesn't turn to revenue - collections rule the day! Here's what you can do to keep the money flowing.

[To read this article, visit it at our new blog space, http://www.capko.com/blog/2009/03/02/collections-rule-the-day/ -- click here to go directly to the full post.]

Marketing on a dime in a turbulent economy

Medical practices are feeling the impact of the looming recession, as patients become more concerned about personal finances. They think twice before scheduling an appointment and put off treatment that doesn't seem urgent.

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Hire a team that follows your practice dream

Here's some power tips for creating a staff that keeps your practice at the top of its game.

[This post has moved. Read it at our new blog, http://www.capko.com/blog/2009/02/14/hire-a-team-that-follows-your-practice-dream/ -- or click here.]

Dealing with conflict

Addressing and resolving conflicts is something most people avoid, including doctors! But in reality, conflicts will always emerge. But, conflicts left unattended will cause much anxiety and furor. Resolving conflict requires a specific set of actions and determination.

[This post has moved to our new blog space at http://www.capko.com/blog/2009/02/06/dealing-with-conflict/ -- click here to go directly to the full article.]