Monday, June 28, 2010

Top-down a killer for practice performance

If you want to get the most out of staff, keep them happy and keep them keeping the patients happy, pay close attention to these facts.

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Saturday, June 12, 2010

Dr. Newbie may be sinking

I've seen too many practices go through one, two and even three associates over a short period of time. They get sour and think young doctors just aren't what they use to be. Maybe, but maybe you aren't the same either.

[This post has moved to our new blog site at www.capko.com/blog -- to read the full post (and comment), click on this link.]

Saturday, June 5, 2010

A Winning Team

Employees emulate management, so if you want a winning team you gotta set the example. Positive interaction with staff drives better performance and makes everyone as winner. It's all about the tude, the attitude! Here's my top list of BE attitudes:

[This post has moved -- to read the remainder of the article, click this link to go directly to the story, or visit our new blog site at www.capko.com/blog.]