Saturday, May 29, 2010

The Lunch Hour Debacle

If you shut down the phones during the lunch hour you are on the fast track to losing potential new patients and aggravating existing ones. It also results in greater phone traffic when the lines open up again, resulting in chaos.

[This post has moved to our new blog site at www.capko.com -- click on this link to go directly to the full article there.]

Wednesday, May 26, 2010

Our Mission

Our mission is to make your practice shine.

Our vision to achieve this:

[This post has moved to our new blog location -- www.capko.com. To go directly to the full article, click on this link.]

Friday, May 14, 2010

Five things you can do to bring money in the door

Staff Can Make a Difference!

Set up solid financial policies the physicians will endorse and establish methods to improve collection of patient payments. Here's six actions you can take:

[This post has moved to our new blog location at www.capko.com -- to go directly to the full article, click on this link.]

Monday, May 10, 2010

Get What You Deserve

Are you taking a hit on revenue?
If you are not analyzing your reimbursement from different payer source and don't have a clear understanding of what it cost to see a patient you may be taking a hit that you can't afford.

[This article has moved -- read it at www.capko.com/blog, or go directly to the full article by clicking here.]

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Need help? Contact Judy Capko
Judy is one of America's leading practice management and marketing consultants. e mail judy@capko.com

Announcing the release of the 2nd edition of the runaway best-selling book Secrets of the Best-Run Practices. To check it out go to www.capko.com and click on the book icon.